Configuration
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      What is the difference between White-Glove and Standard onboarding options?

      White-glove onboarding or Standard onboarding, which one is best for your business?

      Standard Onboarding

      • Platform access
      • Integration configuration review and alignment
      • Standard data mapping consultation
      • Integration setup, configuration, and activation.
      • Up to two environments: LIVE and Sandbox

      White-glove Onboarding

      • Everything from Standard onboarding ⬆️
      • Review business objectives & outcomes
      • Historical (past) data synchronization (eg. all past orders, customers and abandoned carts)
        • Assistance with data cleanup, in case there are any issues
      • Creating sales reports & dashboards in your CRM
      • Partnering and working with 3rd-party CRM and eCommerce agencies
        • Participating in alignment calls
        • Discussing data flow & strategy
        • Coordinating efforts between teams
      • Up to 3 months of post launch integration monitoring